WARRANTY & MAINTENANCE

Products & Coverage




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GENERAL CARE & MAINTENANCE


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Although Engage by Metroflor is durable, all floor coverings require some care to look their best and many problems can be prevented before they occur. The type and frequency of traffic on your floor will determine the frequency of maintenance needed. The type of floor and even the color will also have some bearing on how much care may be necessary. For example, solid color floors will visually show scuffs, scratches, dirt and general wear to a greater degree than multi-colors of chips or patterns. Of course, white or light colors will visually show staining to a greater degree than darker colors. For this reason, solid color and white floors should receive special attention in regard to preventative maintenance and the amount of care provided. Good judgment when choosing the type and style of floor will help prevent maintenance problems before the floor is even installed!

Here are the proper steps for protecting and maintaining your Engage floor: In order to prevent indentations and scratches, provide glass, plastic or other non-staining cups with flat under surfaces not less than 2” in width for the legs of heavy furniture or appliances. Equip swiveled-type office chairs and other rolling furniture with broad surface non-staining casters at least 2” in diameter. Remove small diameter buttons from the legs of straight chairs and replace with metal glides that have bearing surfaces no less than 1” in diameter.

Protect your floor from tracked-in-dirt and grit particles by using walk-off mats at all outside entrances.

All Engage floors have a good resistance to stains. They are not affected by most common household spills: however, any spill should be cleaned up immediately. The longer the spilled materials are left on the floor, the greater the risk of permanently staining the floor.

The most effective part of any floor maintenance program is the simplest: sweep, dust mop or vacuum Engage flooring daily, or more frequently if needed.

Routine Commercial Maintenance:


ENGAGE vinyl plank and tile has excellent durability and a history of performing well in commercial installations as long as a sound maintenance program is followed. Light daily sweeping, dust mopping or vacuuming without the “beater bar” will prevent dirt and grit particles from being ground into the surface of the plank or tile. Non-rubber, walk-off mats should be used to control the amount of dirt and grit reaching the floor. The mats should be as wide as the doorway and thick enough to trap dirt. Frequent light mopping will prevent the floor from becoming heavily soiled and will remove most spills and stains. The amount and type of traffic will dictate the frequency of washing. Wash the floor by damp mopping with Metroflor Neutral Cleaner diluted with warm water following instructions on the bottle.

If the floor receives hard use and becomes extremely dirty, as in heavy-traffic commercial installations, an occasional scrubbing may be necessary. This can be accomplished by using a low speed buffer with a red scrubbing-polyester or nylon pad. Spray the floor with diluted Metroflor Neutral Cleaner and work the solution over the floor using the buffer and the scrubbing pad. Once this is accomplished, remove the dirty residue by damp mopping with clear water or with a wet-vacuum.